This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Dispensary

Story from nhs.uk

"Dispensary"

About: Kennet and Avon Medical Partnership

I ordered a repeat prescription online on 14 January but went to collect the paper version on Friday 18 January.

The TRAINEE dispensary assistant was unable to locate in the file, BUT she persisted and discovered that it had been printed in Pewsey, (I have lived in Marlborough for 25 years)! the TRAINEE then printed me a new paper presrciption and got it signed THEN and THERE by a doctor thus allowing me to go and fill it at a pharmacy.

BRAVO.

thank you so uch for your help and acumen in this situation, the same which cannot be said about Kenet Pharmacy!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kennet and Avon Medical Partnership 5 years ago
Kennet and Avon Medical Partnership

Submitted on 28/01/2019 at 13:56
Published on nhs.uk at 14:06

Thank you for taking the time to share your positive comments regarding our dispensing team. We have passed on your praise to the newest member of our team.

We are very happy to hear that the situation was dealt with quickly and efficiently. All at the practice endeavour to provide the best service possible and we always welcome feedback on patient experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k