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Care Opinion

Staff put me at ease

Posted By Dinger

"Staff put me at ease"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

Had a Colonoscopy and an Endoscopy 

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Responses

Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 5 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley

Submitted on 15/01/2019 at 16:06
Published on Care Opinion on 16/01/2019 at 10:10

Thank you for providing feedback of your experience.

We appreciate that it can be an anxious time when attending for endoscopy procedures. I am glad to hear that you felt staff helped you by putting you at ease during your time in the department. We do try to make the patient experience as comfortable as we can.

I will ensure your feedback is shared with the team.

Thank you

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