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"Fairly good experience"

About: Northern General Hospital

The department was quite good, I was waiting a while before being seen but there is a clear sign stating that emergency appointments will be treated first due to the nature of the allergy clinic.

I feel I was treated well, but when I got home I realised that I had not really had a good explanation of my allergy as I was not fully able to explain it to my wife.

This aside I am happy that I have been to this clinic and feel they do a good job. They offer a follow up appointment as standard for most allergy cases such as mine so I am happy with the ongoing treatment they offer.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 11/01/2019 at 17:00
Published on Care Opinion on 14/01/2019 at 11:07


Thank you for leaving feedback. It is good to know that your experience overall was generally good, although we are sorry that the explanation provided was not sufficient. If you would like us to try and assist you to get more information, please do not hesitate to contact out Patient Services Team who will be pleased to assist. You can do this either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk.

With thanks and best wishes

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