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excellent care

Posted By angus0810

"excellent care"

About: Borders General Hospital / Trauma & orthopaedics (Ward 9)

(as the patient),

I was in Ward 9 at the Borders General Hospital for 5 nights following major shoulder surgery.   All the staff involved in my care were absolutely fantastic.   They were all very kind, helpful and attentive.   couldn’t have asked for more!

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Responses

Response from Steven Litster, Cancer Transformation Manager, NHS Borders 5 years ago
Steven Litster
Cancer Transformation Manager,
NHS Borders

Submitted on 04/01/2019 at 08:51
Published on Care Opinion at 10:44

Thank you for taking the time to let us know that you appreciate our service, and I hope you are recovering well after your operation. Our staff work hard to provide the highest level of care, and it makes all the difference to hear positive feedback such as yours.

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Response from Grace Brydon, Clinical Nurse Manager, Planned Care, Borders General Hospital 5 years ago
Grace Brydon
Clinical Nurse Manager, Planned Care,
Borders General Hospital

Submitted on 04/01/2019 at 14:42
Published on Care Opinion at 16:12

Thank you for your lovely comments following your stay with us in Ward 9, I will share these with all the team. I hope that you are making a good recovery from your shoulder operation.

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Response from Sarah Horan, Director of Nursing, Midwifery & Allied Health Professionals, NHS Borders 5 years ago
Sarah Horan
Director of Nursing, Midwifery & Allied Health Professionals,
NHS Borders

Submitted on 06/01/2019 at 15:44
Published on Care Opinion on 07/01/2019 at 10:57

Dear Angus0810

Ths fact that you tell us you couldn't have asked for more when describing your care following your shoulder surgery with us in Ward 9 at the Borders General is fantastic news. This means that the team caring for you met all of your needs which we always aim to do. As my other colleagues have already said this really means so much to us and will be shared with all of the orthopaedic and theatres teams.

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