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Excellent care in A and E

Posted By JFC

"Excellent care in A and E"

About: Northwick Park Hospital / Accident and emergency

(as a service user),

My father was taken into Northwick Park Hospital in Harrow feeling very poorly indeed. He received excellent care from all the staff.   At 93 he was treated with respect and exceptional care. Dr De Wolfe and his team including Bashir were excellent. The Aand E doctor was fabulous initially diagnosing low sodium hence why he felt so ill. Many thanks to all the staff that looked after him during short stay.  

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Responses

Response from Patient Relations Manager, London North West University Healthcare NHS Trust 5 years ago
London North West University Healthcare NHS Trust

Submitted on 24/12/2018 at 15:40
Published on Care Opinion on 26/12/2018 at 15:11

Dear Sir/Madam

Thank you for your feedback about your father's recent admission to Northwick Park Hospital.

It was very pleasing to hear how well he was looked after by the team in A&E and that they were able to quickly diagnose his illness. I will ensure that your kind words are passed on to the A&E team as I know they will be very grateful to hear that their excellent care has been recognised.

I sincerely hope that your father is recovering well following his discharge and that you are able to have a good Christmas together.

Thank you once again for taking the time to let us know of your father's experience.

Kind regards

Peter Hare
Patient Relations Manager

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