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Gynaecology Ward 23

Story from nhs.uk

"Gynaecology Ward 23"

About: University Hospital (Coventry)

I had a laparoscopy on Friday 23rd November 2018. I was very nervous as its was my first ever operation and was never under anaesthesia before. Anaesthesist explained every step by step of what is going to happen and she was very patient and caring what made me feel much better. Nurses/staff who took me to the theatre were very understanding and reassuring all the way, they prepared me for an operation and talked to me until I went under.

As a first ever experience I felt very much cared for and allstaff was very polite and helpfull. Thank you. Xxx

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Responses

Response from University Hospital (Coventry) 5 years ago
University Hospital (Coventry)

Submitted on 21/12/2018 at 12:00
Published on nhs.uk at 13:06

Dear Olga,

Thank you for taking the time to share your recent experience in the Gynecology department at University Hospital. We have passed on your comments to the team.

I was pleased to read your praise for the Anaesthetist and Nursing staff and I am glad they all made you feel comfortably and happy throughout your procedure.

We are very pleased that you felt cared for overall.

We appreciate all comments both positive and negative, as it helps us to better understand our patients’ needs and to continually improve.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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