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The doctor

Story from nhs.uk

"The doctor"

About: Royal Cornwall Hospital (Treliske)

Myself and my sister Bernadette - the patient - attend the doctor's Oncology Clinic. Every time Bernie attends the doctor sees her. The doctor is always perfectly professional, amazingly reassuring and communicative. Every time we visit her clinic and see her and her team and Reception staff and volunteers and all,we feel that a lot has been achieved. The doctor and ALL her team do a fantastic job which is an extremely difficult one,to the highest standard. They should be commended. Congratulations to them and most of all thank you.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 24/12/2018 at 14:16
Published on Care Opinion on 26/12/2018 at 15:09

picture of Jess Saunders

Dear Anonymous,


Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. It was lovely to read about how you and your sister have found the doctor and the wider team in the Oncology clinic to be professional, reassuring and communicative.

I am replying to you as a member of the Patient and Family Experience team, but I will share your story with the relevant staff members; doctors, volunteers, reception staff etc.

Very best wishes,

Jess

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