"Registering"

I wanted to register my old mum at a surgery because she moved here new.

I bought her passport, council tax letter and water bill but they took one look at her and would not register her thinking she would need home visit.

They used an excuse as the water bill had her as the second name on it and they will not except that and they don't take council tax letter but at the same time another person was registering and they excepted her council tax letter.

I was so angry as I feel the surgery age discriminated.