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Son’s dental care

Story from nhs.uk

"Son’s dental care"

About: Newcastle Dental Hospital

attended today with my 2 year old son as he has a smashed tooth and needs the rest of it removing. Can honestly say i couldnt be more angry and disappointed as i have been told he carnt have it removed untill the 21st ov february 2019. He has been in agony for over a werk now and wont eat or drink anythink and hr still has to wait absolutly disgusting

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Responses

Response from Newcastle Dental Hospital 5 years ago
Newcastle Dental Hospital

Submitted on 14/12/2018 at 14:57
Published on nhs.uk at 16:05

Thank you for taking the time to leave your feedback regarding your son’s care at Newcastle Hospitals. We are extremely worried about your feedback and would like to offer you the opportunity to discuss this further with us. If you would like to discuss further please contact our Patient Relations Department on 0191 2231382 or patient.relations@nuth.co.uk with your contact details and they will be able to coordinate with the Directorate to review your experience.

If you wish to raise your concerns with someone who is not involved in his care, the Patient Advice and Liaison Service (PALS) can listen to your issues and aim to help sort out problems quickly and can be contacted on Freephone 0800 032 02 02 or by email on northoftynepals@nhct.nhs.uk.

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