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"Waiting for an appointment - Impossible to make..."

About: Whipps Cross University Hospital

Being treated for problem with vision in right eye.

Messed about in initial consultations but that was put right.

Was told I would have another appointment about 15 December 2018 to confirm treatment could be ended.

Nothing received.

Impossible to make Telephone contact. Never answered.

I am now going to visit in person.

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 11/12/2018 at 15:22
Published on nhs.uk at 16:05


Dear DavidMM

Thank you for taking time to contact us with feedback. We are sorry to learn about your experiences with Ophthalmology at Whipps Cross. Please contact us on 0207 480 4776 at your earliest convenience so we can assist resolve this query.

We looking for ward to hearing from you soon

Kind regards

Faith

PALS & Complaints Team

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