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Referral to dermatology

Story from nhs.uk

"Referral to dermatology"

Ridiculous service from the dermatology centre. Referred over by my gp at start of November. Was still waiting for an appointment to be made, instead, I recieved a letter today saying I missed my appointment at the bury dermatology centre and i have been discharged. What Appointment???? Never received an appointment letter, phone call, email, nothing! So I called the number on the letter and the Secretary said they can't do anything and that I will have to go back to my GP. After explaining I'm not happy, she went looking for the booking department number?? Couldn't find that number so gave me a different number to contact which I couldn't get through to.

My eczema getting worse was the reason I got referred in the first place and now I am going to have to wait another 5 weeks to get referred plus another appointment with my GP.

Not Happy at All!!

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Responses

Response from Radcliffe Primary Care Centre 5 years ago
Radcliffe Primary Care Centre

Submitted on 10/12/2018 at 10:26
Published on nhs.uk at 11:06

Thank you for your feedback and sorry to hear about your experience. The Dermatology Clinic in Bury is managed by Salford Royal NHS Foundation Trust.

The contact details for Salford Royal Dermatology are as follows;

Dermatology Department

Salford Royal NHS Foundation Trust

Stott Lane

Salford

M6 8HD

Main Switchboard Telephone: 0161 789 7373

Alternatively you could contact the PALS service at Salford Royal NHS Foundation Trust who would be able to assist you on 0161 206 2003.

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