This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Breast Lump"

About: New Stobhill Hospital / Breast Clinic

(as a service user),

I found a breast lump in late October, I attended my GP two weeks , with a breast that is

 in the lower quadrant. My GP, did an examination and said it feels like a Fibroadenoma, but I will refer you to the breast clinic. I am in my early forties. GP asked if their was a history of Breast Cancer in my family, and yes, my grandmother died of this. My two great Aunties had ovarian cancer.

During my GP appointment I became quite upset and she agreed to do a two week urgent referral. To cut a long story short, despite the urgent referral, I was advised by the referrals manager at Stobhill Hospital, Glasgow, that a nurse had screened my letter and the earliest I could be seen was mid December. 

I cannot believe that I have been made to wait so long!  The lump is still there, as is the worry and anxiety over the past few weeks.

I understood that my urgent referral meant I would be seen with in the two weeks.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 12/12/2018 at 12:25
Published on Care Opinion at 12:55


picture of Nicole McInally

Dear Velvet 2018

I appreciate that this is a very distressing and worrying time for you and I am very sorry for your wait.

I have passed your comments on to the Management Team responsible for the Breast Clinic and they would like to look into this further. I would be grateful if you could email with your personal details including your date of birth. My email address is Nicole.McInally@ggc.scot.nhs.uk

Many thanks

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k