I received a call from the surgery which was a bit of a surprise. It was the pharmacist who is based there. He contacted me to discuss my medication. He told me he was changing my Apixaban to another medication which is easier as only once daily. I had been waiting for a letter from the hospital about my Apixaban and had heard nothing. He explained to me why they were changing it and that it would be reviewed again in 3 months, he told me how and when to take it and also had a prescription sent to my pharmacy for me so I could collect it. We also discussed my levothyroxine, it was amazing having someone go through my tablets in such detail and also listening to my concerns. I mentioned that I would have to pay again for the new tablets and he questioned why I was paying whilst on levothyroxine. I told him I’d always paid to which he said I shouldn’t be and sorted out an exemption form for me.
I have always found the surgery amazing and whenever I call the receptionists go out of their way to help accommodate myself and my children. Having the pharmacist call me to discuss my medication was the icing on the cake.
He was so polite and informative a real credit to your surgery, thankyou.
"Recent call from Surgery."
About: Thorpewood Medical Group Thorpewood Medical Group Thorpe St Andrew NR7 9QL https://www.thorpewoodmedicalgroup.nhs.uk/
Posted via nhs.uk
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