I phoned the out of hours service last night as I was in a great deal of pain and the pain relief I am prescribed had run out. I was given an appointment for 9:30, was seen at 9:45 and taken to a short stay ward and told to wait when I asked when I'd be getting pain relief.
I was moved to another area / ward where they carried out assessments and had proper beds, by this time I was in agony. I needed a morphine injection and a sleeping pill to help me cope.
At 11:00 I was sent to the relief lounge, I was told I would be given morphine there. I waited over an hour, as the pain become more unbearable I pressed a help button. As the lounge was not on the main ward it took the staff a while to work out where the call for help was coming from. I was told the doctor would be there to see me in about 10 minutes when they had finished seeing another patient, it took another 40 minutes before the doctor arrived and I was given the pain relief I needed.
The pain management team itself provides an excellent service and I attend this clinic regularly. However, trying to get someone, out side the pain management team, to understand the debilitating effect of the intense pain someone can suffer and to have a process in place where this can be treated quickly seems to be difficult.
"Lack of pain management"
About: Crosshouse Hospital / Pain Management Service Crosshouse Hospital Pain Management Service KA2 0BE
Posted by januaryty74 (as ),
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See more responses from Eunice Goodwin
Update posted by januaryty74 (the patient) 5 years ago