"wish i had never moved my kids to this so..."

unfortunatley i was pressured in to moveing my childrens GP from speke to widnes as one of my daughters have mental health problems ,i only live a 5 min drive away from my kids old doctor in speke ,and was told i had to move them to widnes to be able to cheshire mental health services ,how wrong was that ,i have never met my kids doctor ,as i am not able to get an appointment ,im not aloud to make an appointment as they said they dont do pre booked appointments its a case of ring in the morning of the day you need to see doctor ,ive never herard anything so pathetic in all my life ,my 15 year old daughter who suffers with mental health slit her rists in july ,luckily it wasnt fatal but i rang doctors for an appointment for her but was told they didnt have any left ,i exsplained how desperate i was and begged for an appointment as i was realy worried for the saftey of my daughter after about 20 mins on the phone they offerd me a gp extra appointment at 650pm in the walk in center ,i took my daughter to the appointment to be told they couldnt do anything and that i had to make an appointment with her gp as they were the only ones who could help ,but when ringing them back the next morning was told there is nothing they can do as they have no appointments ,this isnt just an isolated occasion its every time i ring for an appointment i can never get one ,im now looking into finding another gp ,but i wont let this go i have pade a formal and written complaint about the gp surgery as this is unexseptable they shouldnt register so many patients if they cant handle the demand on appointments not very professional atal!!!