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"Worst Receptionists in Town!"

About: Groby Road Medical Centre (Id Patchett)

Un-professional, grumpy, rude, argumentative + condescending receptionists.

I have sat in this surgery many a time waiting for my appointment and to see the way some patients are spoken to is beyond belief.

There is obviously a couple of favourite patients that are treated with some respect that keep giving feedback here, but believe me, it is by no way a true reflection of the day in day out service at this surgery.

Doctors and nurses are great, if you can actually get to see one.

BUT the receptionists are definitely the worst in town.

I would advise don't go, unless you are desperate.

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Responses

Response from Groby Road Medical Centre (Id Patchett) 4 years ago
Groby Road Medical Centre (Id Patchett)
Submitted on 22/08/2019 at 10:10
Published on nhs.uk at 11:06


We are sorry to hear that you have not had a good experience with the services at the surgery. Your feedback has been noted. Please contact the Management team if you would like to discuss this further.

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