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"Communication"

About: New Cross Hospital / Gynaecology

Attended your Gynacology Department today.

? is it not policy within your trust to be introduced to others that are in the consulting room with the Dr you are seeing as that was not the case today.

My appointment lasted less than 10 minutes, the Dr asked what the problem was this surprised me as I thought they would be aware as to why I was referred.

Cannot say that I felt that reassured and am considering seeing my GP again to discuss today's appt questions I was asked and possibility of a referral to another trust.

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Responses

Response from The Royal Wolverhampton NHS Trust 5 years ago
Submitted on 21/11/2018 at 11:30
Published on Care Opinion at 12:15


Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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