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Thanks and appreciation.

Story from nhs.uk

"Thanks and appreciation."

About: Royal Blackburn Hospital / Ophthalmology

I have been attending the diabetic macular oedema clinic since October 2016 and wish to give my appreciation and sincere thanks to all the staff I have been in contact with. I found all the nurses friendly and caring. I would also like to thank the Doctors and the two service coordinators

My treatment is being transferred to Bolton due to travelling difficulties.

I will miss the atmosphere at Blackburn and hope it will be the same at Bolton.

Kind regards, Roger Buckley.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 19/11/2018 at 10:51
Published on nhs.uk at 11:06

Thank you for taking the time to tell us about your experience of the diabetic macular oedema clinic that you have attended since October 2016 at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your visits and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes with your future treatment in Bolton.

Sarah Ridehalgh

Patient Experience Facilitator

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