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"stoma reversal - unfailingly supportive surgeon"

About: Queen Elizabeth University Hospital Glasgow / Gastroenterology (Stomach and gut problems) Wards 8b, 8c &8d

(as a relative),

I would like to use this platform to thank Mr Alani for his exceptional care of my brother on whom he has performed two operations this year: a stoma, and a stoma reversal.

It was purely down to Mr Alani's dedication and expertise that the first operation was carried out - saving my brother's life. Despite several apparently 'clear' exploratory procedures, he persisted in his opinion that there was 'something' that needed to be dealt with - and he was right.  Not only that, but as soon as he had received confirmation that this 'something' had been successfully and completely removed, he phoned my brother personally to inform him: at after 9pm!

Throughout these long, challenging months, Mr Alani has been unfailingly supportive. Although possessing the highest level of clinical expertise, his manner is never 'clinical', but, rather, warm and reassuring, never patronising - and always with a personal, personable touch. 

As a family we thank God for Mr Alani and the team who support him, and will be forever grateful to him for what he has done for us and for so many others.  He has touched more lives than he can ever know and, since we can't ever thank him enough in person, want to pass our gratitude on here.

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Responses

Response from Antje Hannah, Personal Assistant/Team Support, Patient Experience and Public Involvement, NHSGGC 5 years ago
Antje Hannah
Personal Assistant/Team Support, Patient Experience and Public Involvement,
NHSGGC
Submitted on 14/11/2018 at 08:48
Published on Care Opinion at 09:14


Dear magicberries,

Thank you for posting your feedback on Care Opinion.

I will ensure that your kind words are shared with Mr. Alani and his team; they will be delighted to hear that their skill and dedication made such a difference to your brother and his family. It must have been a worrying time for everyone and it’s good to hear that you received support throughout.

I wish your brother all the best for his future.

Antje

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