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Care Opinion

Ward 32

Story from nhs.uk

"Ward 32"

About: The James Cook University Hospital

the Staff on ward 32 were arrogant and uncaring

Often heard them talking about patients and other staff members

They were very loud and often unprofessional in there ways

My father had a triple heart bypass and stayed on a number of cardiac ward prior to surgery

However ward 32 was horrendous

I feel for anyone who is in the care of these nurses

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 14/11/2018 at 10:59
Published on Care Opinion at 13:55

Hello,

Thank you for taking the time to share the story of your experience with the Trust.

We are very sorry to hear about your experience within Ward 32 and welcome the opportunity to look into your concerns. If you would like us to do so please make contact with our PALS team on 0800 028 2451 or via stees.pals@nhs.net. One of our PALS Officers will be able to provide more information on the next steps we can take.

Thank you again for sharing your feedback.

Kind Regards

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