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Very rude Maternity service staff

Story from nhs.uk

"Very rude Maternity service staff"

About: Basildon University Hospital / Maternity

I am a pregnant woman who can not be fatigued, but I always leave Maternity service crying and crying. Very rude communication with the patient is not provided with any details or explanation as to why their suspicions or reasons are serious. I'm just tired of the constant rough doctor's behavior.

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Responses

Response from Basildon University Hospital 5 years ago
Basildon University Hospital

Submitted on 26/11/2018 at 14:35
Published on nhs.uk at 15:06

We are concerned to read your comments about your experience with the maternity service and would encourage you to contact our Patient Advice and Liaison Service (PALS) at pals@btuh.nhs.uk or telephone 01268 524900 in order for them to investigate your concerns further. In the meantime, your comments have been forwarded to the senior team to address with staff in the department as appropriate.

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