"People skills on Ward 14"

My whole 6 days experience was pretty much a disaster from witnessing outdated moving and handling of patients requiring assistance (tilt bed back and drag lifting up the bed) to staff  swearing,

Seems to me like staff moral is pretty poor as heard of numerous occasions they didnt have time for this or when asking questions they would answer they didn't work on this ward so how I am ment to know instead of saying I don't know but I'll find out, these were the minor issues.  

I was in with bilateral pulmonary embolism from an unknown source I was giving so many stories from one clot in one lung, two one in each lung to be then told I had numerous and massive clots on each lung and they suspected from my breasts to then be left 48hours over the weekend where no doctor/consultant came near me leaving me with major anxiety, extremely distressed thinking I had breast cancer.

The consultant showed no people skills didn't show a caring side in the slightest when I asked if I could get a timetable of when I'd receive my mammogram and why I wasn't getting it while I was an in patient they replied these things are outpatients, can't speed them up that would be my answer too you, well if they thought about the emotional and psychological strain I was under could they not of said 4-6 weeks 6-8 weeks everything has a timescale and departments have targets sorry you are left waiting.  

So to top the most stressful days off my life off, I had just came back from a heart echo and was sitting on my bed with visitors for it then to be announced in front of every patient, relative and other staff as she stood in a doorway my heart was OK so I'm going home, I said OK and turned round too continue with my visitors as I seen out the corner of my eye the auxiliary who had announced my results had an apron on and gloves and was standing at the foot of my bed with another auxiliary out of politest I said do you want me to leave the bed just now with a reply of well yeah, I jumped up said OK and hurrying I started to pack my bags while they start to take up the corners of my bed, that's when I realised and got myself upset and said you are not even giving me ten minutes too pack, I was still in extreme pain, I said no ones discussed my pain relief or anything, just then my mum arrived to help me calm down as by now I was hyper ventilating and had too take inhalers, a nurse then came gave me my medication and discharge letter after waiting fifteen minutes for head of dept we just left, as we got to the front door the nurse had came down to explain I shouldn't be leaving the ward as my heart echo results werent back yet!

We went and sat in day room and lucky my heart echo was OK, An auxiliary shouldn't be  discussing results in doorways especially ones that were not back, All that has too be done in future is say you are being discharged we can help u pack, take 10 minutes, do you mind sitting in the day room, Treat patients like they are humans and not beds, I understand there was a bed crisis but they are actual people sick people in they beds. I am now home, crying, emotional waiting to find out  if I have breast cancer with no support or follow up from this ward.   I would like to highlight the  nightshift nurse who works the weekend what a shining star in a dark horrible ward, efficient, caring, actual took time too talk, to support, to be there emotionally, far too good for that place.