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arthroscopy

Story from nhs.uk

"arthroscopy"

About: Lancaster Hospital

The operation went well ,staff were kind and helpful , fast recovery. Post op appt was also prompt and efficient however I was given the wrong discharge info and am having trouble contacting the hospital regarding a follow up TRKR . this is supposed to be in three weeks but have had no correspondence at all and no replies to emails or phone calls to date . Contact and communication is very very poor.

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Responses

Response from Lancaster Hospital 5 years ago
Lancaster Hospital

Submitted on 19/11/2018 at 10:40
Published on nhs.uk at 11:06

Thank you for taking the time to post a comment, and I am most pleased to hear that your operation went well. However, I am sorry that you have had issues on contacting the hospital.

Please do contact me directly and I shall make every effort to resolve your issues.

Yours sincerely,

David R Mills

Executive Director

BMI The Lancaster Hospital

Telephone: 01524 62345

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