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Dermatology caring and compassionate

Story from nhs.uk

"Dermatology caring and compassionate"

About: University Hospital (Coventry) / Dermatology

I’ve been under the care of dermatology here since June, they have actually saved my life and given me the freedom to live my life again. I had my third visit only last week, all the staff in this department from the lovely receptionists and nurses to the doctors are awesome. Even though very few of them have experienced the irritation and discomfort of skin problems themselves they seem to fully understand how much these conditions can ruin your life.

I have a wonderful team looking after me who listens to my concerns and together we always agree the next phase of my treatment before I leave. I never feel rushed!

I only have praise for them... thank you x

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Responses

Response from University Hospital (Coventry) 5 years ago
University Hospital (Coventry)

Submitted on 09/11/2018 at 10:55
Published on nhs.uk at 13:06

Dear Paul,

Thank you for taking the time to share your positive recent experience of Dermatology at University Hospital Coventry. I was pleased to read your praise for the staff and your kind words about the care you received from the whole team. I’m happy to hear you felt well supported throughout your treatment and are happy with the care you received.

I have passed on your kind comments to the team who made the experience more comfortable for you.

Thank you for taking the time to share your feedback, we appreciate all comments both positive and negative, as it helps us to better understand our patients’ needs and to continually improve.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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