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gray ward

Posted By pinner

"gray ward"

About: Northwick Park Hospital / Ear, Nose and Throat

(as a service user),

my huasband was in there in august end of to beiginning sept care ok good matron but horrible dr came to bed and said we are kicking husband out today hes got a terminal condition no more tests sorry

cant fault the staff their ok matron very nice helpful good decent ward clean nice staff allaround do not rate dr bedside manner a lot to be desired i give 10 oiut of 10 for nursing care and matron

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 30/10/2018 at 15:50
Published on Care Opinion at 16:14

I am sorry to hear about this poor experience, especially at such a distressing time. Thank you for being so generous in mentioning the matron and nursing staff.

We cannot identify you from your post. If you would like us to follow this up on your behalf, please contact the PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net

Best wishes

Sue

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