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"Can’t speak highly enough of the staff here!"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ophthalmology

I think that the treatment I’m receiving at the QMC Eye Out-Patients Department is fantastic.

I can’t speak highly enough of the staff from Reception through to the nurses, technicians and doctors.

The department is clearly under a lot of pressure due to patient demand, but I’ve found the staff to be diligent, courteous and professional and I have great confidence in them.

The one problem I have encountered regarding loss of the consultant’s written advice and prescription somewhere between the hospital and the medical practice where I am a patient was resolved speedily and without fuss by his secretary - so thanks to her too for that!

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Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 5 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus
Submitted on 24/10/2018 at 11:29
Published on nhs.uk at 12:06


Thank you for getting in touch and for your kind words about the staff who work in our Eye Outpatient Department where you are receiving treatment. I’m pleased you are satisfied with the service and care you received from Team NUH and that problem you came across was resolved quickly.

Best wishes

Keith Knox, Matron for ENT

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