Phoned bang on 8am and was 8th in the queue. 35 minutes later and I finally got to speak to someone who was reluctant to even give me an appointment saying that it sounded more like something a pharmacy could deal with (it wasn’t, now facing a weekend on IV antibiotics because the paramedic I was allowed to see didn’t diagnose me properly) and so I should go there. Their phone lines are a joke, no just first thing but all day every day. Have made it to first in the queue numerous times only to be cut off, 25 to 30 minutes on hold is the norm. Prescriptions often go missing and it’s almost impossible to get a routine appointment, you just get told to phone on the day you want to come in.
"Don’t bother phoning"
About: Bersted Green Surgery Bersted Green Surgery Bognor Regis PO22 9TD
Posted via nhs.uk
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