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"Excellent service with a smile"

About: Gravesham Community Hospital

I visited the Minor Injuries Unit early afternoon expecting a long wait.

The Receptionist was efficient and I waited just a fairly short time.

I had a problem with my finger but didn’t know what it was. The dentist examined my hand and was able to diagnose and explain the problem, my finger was dressed and I was given dressings and instruction.

The whole experience was efficient and All the staff were friendly and respectful.

They made sure I understood how to dress my finger and what the follow up would entail. I cannot fault the care I had.

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Responses

Response from Gravesham Community Hospital 5 years ago
Gravesham Community Hospital
Submitted on 22/10/2018 at 15:00
Published on nhs.uk at 16:06


Dear Jean

We are very pleased that you had such a positive experience at Gravesham Minor Injuries Unit. It is good to know that you were seen quite quickly and given the treatment and advice you needed by friendly and respectful staff.

We will pass on your thanks to the team there.

Best wishes

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

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