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"Breast Cancer diagnosis and ongoing treatment."

About: Russells Hall Hospital / Breast surgery

Following a routine mammogram in December 2017, recall for further screening, ultra sound and biopsies early January 2018. Diagnosed with Breast Cancer in January. Referral to Surgeon, treatment began with mastectomy on 1st February. Ongoing treatment and further surgical procedures.

The early diagnosis, swift and efficient surgery and treatment has been excellent.

The Surgeon has been clearly focussed on the best possible outcomes for myself, his attention to detail, explanations of alternative options and his gentlemanly manner has been reassuring at all times.

The Breast Care Nurse team have been a key factor in my recovery. The knowledge, expertise and support has been invaluable.The informal support at he Breast Care Support Group gives an opportunity for further queries that are sometimes forgotten in the more formal hospital setting.

Communication has been excellent, appointment time reminders by text are very useful. The ease of access when contacting the Surgeon’s

Secretary, who was very helpful, she was efficient dealing with additional queries.

I was faced with a nightmare diagnosis at the beginning of this year. I am so very grateful for the breast screening service followed by the swift diagnosis and treatment. I urge every woman to attend their mammogram appointments, without the issues identified on my mammogram I had no idea I had a problem.

I have had excellent treatment and care at Russell’s Hall Hospital.

My grateful thanks to everyone.

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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital
Submitted on 19/10/2018 at 15:05
Published on nhs.uk at 16:06


We really appreciate you taking the time to write to us about the positive experience you have had since receiving your diagnosis last year and the ongoing treatment received.

We always aim to provide the best possible care and treatment and we are thrilled that this was the case for you.

We are especially pleased that you have acknowledged the importance of screening and the valued input from a wide range of staff; all of which are key to delivering the best possible patient experience with the best possible outcome.

We have shared your comments with all involved who will be delighted to receive it.

Thank you again and wish you all the best for the future.

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