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Hospital Refuses to communicate with me

Story from nhs.uk

"Hospital Refuses to communicate with me"

About: Chelsea & Westminster Hospital

The complaints department has repeatedly refused to deal with a complaint. I contacted the chief exec's office to ask why the complaints dept refused to communicate with me and they too are now ignoring my letters.

So unprofessional and unethical.

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Responses

Response from Chelsea & Westminster Hospital 5 years ago
Chelsea & Westminster Hospital

Submitted on 16/10/2018 at 09:21
Published on nhs.uk at 10:06

Dear Patient

I am sorry to read about your experience in raising a complaint. If you would like to raise a complaint regarding this trust please email our complaints team at complaints@chelwest.nhs.uk

kind regards

PALS Team

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