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"My Care"

About: York Hospital / Vascular surgery

From being admitted to the day ward, theatre, recovery room and extended stay ward I was treated with respect, dignity, kindness, care, and compassion. I cannot praise the staff enough. I was kept informed about my treatment at all times. I would like to name the staff but

I know that it is not allowed. My surgeon's team were fantastic, including the anaesthetist and theatre team. The recovery staff were very attentive and relieved my pain as soon as possible. I was greeted with a wonderful cup of tea and refreshment on the extended stay ward. The staff were very thoughtful and funny. Not forgetting the day ward. They were lovely too. The nurse who had been there for 44 years was brilliant!

My consultant came to see me twice. I am so grateful and now at home recovering every day.

Thank you.

Gillian Ring

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 07/11/2018 at 14:53
Published on Care Opinion at 15:02


Gillian - this is truly lovely to read. It sounds as though staff were looking after you really well, displaying our Trust values and putting you at the heart of their work.

I will make sure this message is passed on to the teams involved and I'm sure they will be really happy to see this kind message.

Thank you again - and wishing you all the best for your recovery.

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