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Hailsham 4 Excellent care with sincere thanks.

Story from nhs.uk

"Hailsham 4 Excellent care with sincere thanks."

About: Eastbourne District General Hospital / Urology

I have been admitted through A&E 3 times now to Hailsham 4 Urology Ward.

Each time have been given excellent care from the team at A&E , the Drs, Nursing Staff, Health Care Assistants and Auxilary staff on Hailsham 4 Ward.

Also excellent were the Radiologists doing the CT scans.

The whole team are professional, happy and smiley and even remembered my name !! ( Hopefully for the right reasons!!

Each visit has lasted around 1 wk... 2 visits involving sepsis....

I felt safe and have been discharged each time feeling well again..

The consultants have also been great in giving me a forward plan..

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Responses

Response from Eastbourne District General Hospital 5 years ago
Eastbourne District General Hospital

Submitted on 15/10/2018 at 11:16
Published on nhs.uk at 12:06

Dear Kimmy,

Thank you for taking the time to leave us such lovely feedback about your recent episode of care at Eastbourne District General Hospital and in particularly, that provided on Hailsham 4 Ward; we very much appreciate it. We sincerely hope that you are now in good health again following your recent attendance, and are very pleased to read that on each of the occasions you have attended hospital, you have been provided with the standard of care the Trust strives to provide for all patients. We are also very pleased to read that every department, and the staff within them, you have found to be professional and caring, as this underpins our wish for patients to be treated with kindness, compassion, dignity and respect.

We will share your feedback with all of the departments you have detailed in your feedback, as they will be delighted to read how much you have valued and appreciated the care they have provided. We also wish you all the very best in your future good health and well-being.

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