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Care Opinion

Listening to me

Posted By cdgg

"Listening to me"

About: Vascular (Blood Vessels) / Self Management Pilot

(as a service user),

good because people were listening to me

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 5 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 23/10/2018 at 10:16
Published on Care Opinion at 11:31

picture of Kirsten Dickson

Dear cdgg,

Thanks for your feedback. It’s lovely to hear that you felt listened to – it’s one of the most important aspects of feeling that that our thoughts and opinions matter and helps build trust and respect – which is very important when supporting people to make positive changes – such as quitting smoking (Well done! That's a huge achievement).

I think Dr Mary is on holiday this week - but she does read through all the feedback left and will be delighted you wrote in.

Take care,

Kirsten

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