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Frustrated

Story from nhs.uk

"Frustrated"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Neurosurgery

Came in for a stimulator being fitted, due to have the battery switched on 2wks after the operation but still no appointment been made, surgeon himself very good as in was the care off the staff when instated but after that very disappointed & to say it has to be switched on in a few days on yet no appointment made not at all happy.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 5 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 11/10/2018 at 13:50
Published on nhs.uk at 15:05

Hi Cheryl, thank you for sharing your feedback. I am glad that you felt the care you received from all our staff was good, and I'm sorry to hear you are still waiting to hear about your appointment. Please get in touch with our PALS team on 0800 183 0204 so they can get some more information and try to resolve this for you.

Kind regards

Simon Parsons

Divisional Director for Surgery

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