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Wonderful experience

Posted By sagittact87

"Wonderful experience"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Wonderful experience.   I would come again.   Best of care by the staff.   If invited I would come again and again.   No longer do I feel frightened in the hospital, whats more can I say a big big thank you!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/10/2018 at 16:02
Published on Care Opinion on 12/10/2018 at 10:10

picture of Eunice Goodwin

Dear sagittact87,

It is heartening that you no longer feel afraid to be in the hospital and I will be more than please to share you post with the staff. Thank you so much for taking time to share this experience with us; I am sure they will be delighted with your kind words.

I hope you are recovering well,

Best wishes,

Eunice

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