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Care Opinion

Stroke Care

Posted By castorpq83

"Stroke Care"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Excellent care

Reception was good

Food was good

I am a retired hotel manager

Windows are loud and whistley

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/10/2018 at 15:55
Published on Care Opinion on 12/10/2018 at 10:03

picture of Eunice Goodwin

Dear castorpq83,

As a retired hotel manager, I think this means your praise is high indeed, so thank you very much.

I am sorry about the windows. I will pass your comments on to our manager in estates, catering and the ward for their consideration.

I wish you a speedy onward recovery,

Best wishes

Eunice

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