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ENT Opperation day ward and opperation Department,

Story from nhs.uk

"ENT Opperation day ward and opperation Department,"

About: County Hospital / General surgery

Big Thank you to all the staff I came into contact with today .it was a very worrying time coming into Hospital today ,and as a 60 year old man I did not want to show this, the minute I walked into the day care ward floor 2.,every one was so helpful and friendly ,I went down to theatre on my jelly legs .trying my best to be brave ,haha every single person I came into contact with put me at ease. thank you to the young gentleman who saw me wince and pull a face came right over and Held my Hand ,He helped me more than he knows .From consultants to cleaners I will always remember them THANK YOU .

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Responses

Response from County Hospital 5 years ago
County Hospital

Submitted on 11/10/2018 at 08:53
Published on nhs.uk at 10:05

Thank you so much for taking the time to comment on your recent experience of our hospital. I will share your lovely comments with the Day Case Team. I know they will very much appreciate them and will be happy to know they helped to make your experience more bearable.

I do hope you've recovered well following your procedure.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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