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Attended for CT scan today very good experience.

Story from nhs.uk

"Attended for CT scan today very good experience."

About: City Hospitals Sunderland NHS Foundation Trust

Attended for a CT scan today 2nd October 2018, (although my 3rd attempt at doing so) due to anxiety disorder.the staff took the time despite a busty waiting room to acknowledge my concerns discuss the procedure and explain fully in a unhurried manner and were very professional supportive and patient thus ensuring the scan went ahead sucesfully on this occasion. I felt at ease listened too & supported and can't thank them enough very impressive service.

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Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 5 years ago
South Tyneside and Sunderland NHS Foundation Trust

Submitted on 12/10/2018 at 12:36
Published on Care Opinion at 13:20

Thanks so much for your feedback. I am glad that the scan went ahead successfully and that the team discussed the procedure with you to make sure you felt more at ease. Please let us know in advance if you have any concerns or worries about your visit and we will make sure that our team explain everything in full as this did on your last visit. Any procedure can be daunting for patients and we are always happy to support you and explain the process in advance.

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