This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Breast Clinic"

About: Wansbeck Hospital

Excellent service, went to my GP on the Monday with concern about a lump in breast, appointment received for the following Tuesday.

Very grateful for a fantastic service from start to finish.

Had mammogram, ultra sound scan and then spoke with consultant.

Came away very reassured.

My appointment was 8.50 am and was seen by the three departments by 11.00am.

All of the staff I met that day were friendly and professional (consultant did insult me by adding 10 years onto my age but I forgive him!)

Thanks very much.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wansbeck Hospital 5 years ago
Wansbeck Hospital
Submitted on 05/10/2018 at 11:26
Published on nhs.uk at 12:06


Dear Madam,

It was a pleasure to read your kind review this morning, thank you for taking the time to share this with us. I’m delighted to hear we were able to provide you with the care and reassurance that you needed at this time. I will pass this on to our team at Wansbeck today, I know they will be humbled to read your lovely words.

All the best,

Jan

Jan Hutchinson – Service Improvement Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k