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"My baby girls appointment"

About: Pinderfields General Hospital / Ophthalmology

We took our 8 month old daughter for an appointment as her eyes needed checking she was a little scared and in an unfamiliar environment . All the staff we saw with her were brilliant they were really gentle and patient with her and made us feel at ease . They explained everything that was going to happen and her follow up treatment . Although it was very busy and in my mind too busy for the amount of staff on we were dealt with promptly and not rushed . I would recommend this department your all doing a fab job under tough conditions

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Responses

Response from Pinderfields General Hospital 5 years ago
Pinderfields General Hospital
Submitted on 08/10/2018 at 09:04
Published on nhs.uk at 10:06


Thank you for taking the time to post your comments regarding your recent feedback.

It is encouraging to read how staff were attentive to you and your daughter's needs as I can only imagine how anxious you both were.

I will pass on your lovely comments to the team as they will be really pleased to read of your feedback.

Thank you again

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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