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"Excellent physiotherapist"

About: Bromley Healthcare / Physiotherapy for adults

(as a service user),

Every little while I have been seeing Kevin for physiotherapy treatment on my legs and back. I find Kevin very thoughtful, very professional, he lets you talk, listens attentively and gives advice. He has been very caring.

What I particularly liked about Kevin is the way he immediately put me at my ease.

Kevin gave me exercises to do between the appointments, which I have been doing. However, my not wanting to use a stick was a hurdle. Kevin advised me that it would help me greatly but did not push me into using a stick at any time. My barrier was that I had tried using a stick in the past and had never got on with using it in a way that felt natural and comfortable. Kevin very patiently tried different walking frames on me until I was ready to give it another go with a stick. Well, I could not get on with it until he advised me not to think about it, just to walk. Don't think, just walk. Within seconds I was using the stick with ease, I have not looked back since. 

I have increased mobility and independence, thanks to Kevin.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 5 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 08/10/2018 at 07:47
Published on Care Opinion at 10:59


Dear Izarye

Thank you so much for taking the time to post your comments regarding your Physiotherapy treatment and in particular regarding Kevin.


I am delighted that thanks to Kevin you have increased mobility and independence.

Wonderful - I will ensure that Kevin and the team see your comments and wish you all of the very best.

With Kind regards

Julie

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