"6 months later still had no response"

My daughter went in for a drain on tummy and to be fed a high protein diet none of this happened my daughter caught flu then pneumonia ended up in icu but passed away. The lack of care was appalling, she wasn't getting the high protein diet, her hospital room floor was filthy. I have pictures.

I have put a formal complaint in to PALS 6 months later still had no response to questions I've asked; why my daughter died and why weren't we told our daughter had sepsis. We only found it out after requesting her medical records.