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"FM"

Before writing this review I really want to make it clear that the NHS is something I cherish and seek to protect against all the short term, market driven logic being peddled by recent governments, labour and tories equally - it should be free and excellent - not free and really disappointing.

Finchley Memorial is just not very well run. I've been there a few times - once with a young child with scarlet fever - 5.30 hours wait - and a lack a diagnosis - and today when I was i need of a tetanus booster after being bitten by a dog. I was told the wait would be 4.5/5 hours - at which point I went the Whittington - i was told by the receptionist that they had an 8hr wait - well i was seen at the Whittington within an hour, the staff were super helpful and I came away with my love for the NHS multiplied.

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Responses

Response from Finchley Memorial Hospital 5 years ago
Finchley Memorial Hospital
Submitted on 07/12/2018 at 15:54
Published on nhs.uk at 16:06


Thank you for your feedback.

We are very sorry to hear about your experience. Please accept our sincere apologies for the inconvenience and upset caused.

So that we can look into the matter further please contact our PALS (Patient Advice & Liaison Service) team on 0800 368 0412 or email clchpals@nhs.net so we can get some more details from you.

Kind Regards

Patient Experience Team

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