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achilles tendon care

Posted By bgh patient

"achilles tendon care"

About: Hay Lodge Hospital / Day Hospital

(as a service user),

well organised , day surgery seamless, Process of care excellent. Everyone thoughtful and kind.

Mr Dall very good- thankful to him and his team

Communication between RIE and BGH admin failed leading to delay

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Responses

Response from Katie Morris, General Manager - Planned Care & Commissioning, NHS Borders 5 years ago
Katie Morris
General Manager - Planned Care & Commissioning,
NHS Borders

Submitted on 11/10/2018 at 13:36
Published on Care Opinion on 12/10/2018 at 09:49

Dear BGH Patient,

Thank you for taking time to feedback to us about your care. I'm pleased to hear that your care was well organised and that the care delivered was excellent. It is great to hear that you felt that the staff who looked after you were thoughtful and kind. I will pass on your positive comments to the team.

We are always trying to improve our services and would welcome a conversation with you regarding the communication between RIE and BGH. If you would like to discuss this further please contact Caroline Burgess, Clinical Service Manager by dialing switchboard on 01896 826 000.

Best wishes

Katie

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