This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Outpatients appointment

Story from nhs.uk

"Outpatients appointment"

About: Queen Elizabeth Hospital Birmingham / Respiratory medicine

Just like to say I was very impressed with the speediness at the outpatients department.

Also tried to use the self-check in screen but didn't know what I was doing!

Went to Outpatients desk and must say how impressed I was with the guy who I seen there this morning, not sure of his name, but he was really polite, friendly and well-mannered. It is nice when you are greeted by pleasant people like that who obviously enjoy their job.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth Hospital Birmingham 5 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 05/12/2018 at 11:23
Published on nhs.uk at 12:06

Jay, thank you for your 5 star rating of the Outpatient Department at Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received. Your kind words have been forwarded to senior staff responsible for the department to share with their team members. We also note your comments regarding using the self-check in screens and have passed these on the relevant department.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k