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"He should have a lovely smile forever!"

About: Good Hope Hospital / Orthodontics

(as a parent/guardian),

My son was under the care of Good Hope Hosplital, at the Orthodontic Dept specifically, for 4 years or so correct a large overbite.

My son visited this dept many times over the 4 year period, and always received excellent care form the team. No matter who was on duty, from reception to clinical staff, he encountered friendly, and helpful care.

This included having a an extraction, x-rays and having braces fitted which were uncomfortable but administered expertly.

Overall, i could not be happier with his care.. the result at the end of the treatment is truly fantastic.. meaning he should have a lovely smile for ever.. as long as he keeps up the brace wearing!

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital
Submitted on 28/09/2018 at 14:38
Published on nhs.uk at 15:06


Responded: 28.09.18

Dear gangla2

Thank you for taking the time to post your feedback following your experience at Good Hope Hospital for Orthodontic treatment for your son..

I am so pleased to read that you felt supported throughout and your son received excellent care over the 4 years of treatment.

The staff have work hard to ensure a positive patient experience regardless.

I will ensure that your feedback is forwarded to the Unit Manager and their team, who I'm sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank you for your feedback and please contact us if you require any other assistance.

Kindest regards

M Campbell

Patient Experience Team

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