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A joke

Story from nhs.uk

"A joke"

About: Guy's Hospital

Tried so many times to call and get an appointment as meant to be having jaw surgery and never answer. Not even that but I kept getting passed around to the wrong people and could never even get the right place to sort out an appointment. Absolute joke. Now I've been taken off the list and having to get referred by my dentist again which takes a LONG time

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Responses

Response from Guy's Hospital 5 years ago
Guy's Hospital

Submitted on 09/11/2018 at 17:51
Published on nhs.uk at 18:06

Thank you for your feedback. We are so sorry that you have experienced such problems trying to contact us. We are aware that we have some problems with our telphone which we are working to try and resolve. Please do contact our PALS Team on 020 7188 8801 or email pals@gstt.nhs.uk and they will be able to liaise with the department on your behalf.

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