This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"4 hour plus wait"

Having been referred from A&E to Med doc as a sit and wait - we have now been waiting for over 4 hours and have yet to see a GP, this is unacceptable for a matter which needs urgent review GP . The service is ill equip to deal with the demand.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Quayside House Medocc 5 years ago
Quayside House Medocc
Submitted on 19/10/2018 at 11:44
Published on nhs.uk at 12:06


We were sorry to learn of your experience with MedOCC and would like the opportunity to investigate your concerns. If you would like to take this matter further please contact our customer care team on 01634 334 650 or medwaycustomercare@nhs.net who will be able to log a formal complaint for you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k