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Care Opinion

Professional and compassionate

Posted By ZAR

"Professional and compassionate"

About: Northern Ireland Ambulance Service Royal Victoria Hospital / Accident & Emergency

(as a relative),

An excellent experience of care and treatment at the Royal Victoria Hospital Belfast Emergency Department. Sinead (Consultant) and the team, along with the Ambulance crew couldn’t have been more helpful and caring.  

My wife received very prompt treatment and good advice from a team that, despite competing pressures, couldn’t have been more professional and compassionate.

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Responses

Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 17/08/2021 at 11:19
Published on Care Opinion at 11:19

picture of Amanda Sweetlove

Good morning ZAR

Thank you for taking the time to share your very kind feedback surrounding your recent experience with our service/staff.

The crew would be delighted to hear how you felt they treated your wife in a caring, helpful and compassionate manner. It boosts morale to know that you have provided a service which is held in high regard by the service user and I would love to share your compliment with the crew involved. In order to locate the crew I would need a few extra details. If you would be prepared to discuss, please contact me on amanda.sweetlove@nias.hscni.net

I hope your wife is recovering well and feeling much better.

Kind regards

Amanda

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