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"Thank you!"

About: Walm Lane Surgery

At the beginning of this year, when my elderly mother moved to Willesden Green, we registered with Walm Lane surgery. Having been with an excellent surgery outside of London for over fifty years, we were a little apprehensive about the move. We needn't have worried, however - Walm Lane Surgery has been really efficient and welcoming, and I can't speak highly enough of our new GP: there have been a number of health issues, all of which have been proactively approached and resolved, with clinical excellence and also with kindness. This is (unsurprisingly) a busy surgery, so a bit of forward-planning (except in emergency) is required in terms of making appointments; but this is not an unusual situation across practices, particularly in London. We feel very fortunate to have found this surgery. Thank you!

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Responses

Response from Walm Lane Surgery 4 years ago
Walm Lane Surgery
Submitted on 02/09/2019 at 07:37
Published on nhs.uk at 09:05


We understand patients’ apprehension when they have built a good relationship with a previous GP and they have to start afresh and no doubt quite naturally for some are cautious.

We are glad that we helped you with your mother’s smooth transition to our surgery.

We also appreciate your mindfulness regarding being a busy London practice.

We hope to continue offer the service that you have experienced so far and speak so highly of.

Thank you both of you.

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